Terms of Service

01. Introduction

NoveNza Home operates an online furniture store specializing in premium home furnishings, including North American black walnut cabinets, storage furniture, bookshelves, tables, and home accessories.

These Terms of Service apply to all visitors, customers, and users of our website. By using our website, you confirm that you understand and accept these terms.

02. Website Usage

You agree to use our website only for lawful purposes and in a way that does not damage, interrupt, or restrict access for other users.

You must not attempt to gain unauthorized access to website systems, collect information improperly, or use our content for commercial purposes without permission.

Users must not:

• Use the website for fraudulent activities.
• Upload harmful files or malicious content.
• Copy website materials without authorization.
• Interfere with website security features.

03. Products & Product Information

We make every effort to provide accurate descriptions, images, dimensions, and product details. However, natural materials such as solid wood may contain unique variations.

Because walnut is a natural material, differences in grain patterns, texture, and color may occur. These characteristics are considered part of the beauty of handcrafted furniture.

Product availability, specifications, and pricing may change without prior notice.

04. Orders & Payment

When you place an order, you agree to provide accurate information including your name, shipping address, email address, and payment details.

Orders are subject to availability and confirmation. We reserve the right to refuse or cancel orders under certain circumstances, including suspected fraudulent activity or incorrect pricing information.

Accepted payment methods and payment security information are available on our Secure Payment page.

05. Shipping Terms

Shipping times provided on our website are estimates and may vary depending on destination, product availability, carrier conditions, and external factors.

Customers are responsible for providing correct delivery information. NoveNza Home is not responsible for delays caused by incorrect addresses or circumstances outside our control.

06. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Customers should review eligibility requirements, return procedures, and applicable conditions before requesting a return.

07. Intellectual Property

All website content including logos, text, images, graphics, product descriptions, and designs belong to NoveNza Home unless otherwise stated.

You may not reproduce, modify, distribute, or use our content for commercial purposes without written permission.

08. Limitation of Liability

NoveNza Home is not responsible for indirect losses, delays, or damages resulting from circumstances beyond our reasonable control.

We provide our products and services according to applicable laws and industry standards.

09. Privacy Protection

Your privacy is important to us. Information collected through our website is handled according to our Privacy Policy.

By using our website, you acknowledge that you have reviewed our privacy practices.

10. Changes To These Terms

NoveNza Home reserves the right to update or modify these Terms of Service at any time.

Changes become effective immediately after being posted on this page. We encourage customers to review these terms periodically.